Frequently Asked Questions

Find answers to common questions about ReachFlow, Instagram automation, and account management

Quick Navigation

Getting Started

Instagram Integration

Automations

Billing & Subscriptions

Privacy & Security

Troubleshooting

Getting Started

Instagram Integration

Automations

Billing & Subscriptions

Privacy & Security

Troubleshooting

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Frequently Asked Questions

Quick Navigation

Getting Started

What is ReachFlow?

How do I get started with ReachFlow?

Is ReachFlow safe to use with my Instagram account?

What Instagram account types are supported?

Instagram Integration

How do I connect my Instagram account?

Can I connect multiple Instagram accounts?

What happens if I disconnect my Instagram account?

Why can&apos;t I connect my personal Instagram account?

Automations

What types of automations can I create?

How do keyword triggers work?

Can I pause or disable automations?

Is there a limit to how many automations I can create?

Can I schedule automations for specific times?

Billing & Subscriptions

What subscription plans are available?

Can I change my subscription plan?

Do you offer refunds?

How do I cancel my subscription?

What payment methods do you accept?

Privacy & Security

How do you protect my data?

Do you read my Instagram messages?

Can I export my data?

How do I delete my account and data?

Do you share data with third parties?

Troubleshooting

My automations aren&apos;t working. What should I check?

I&apos;m not receiving messages in ReachFlow. Why?

Can I test my automations before activating them?

What should I do if my Instagram connection keeps disconnecting?

I&apos;m getting error messages. How can I fix them?

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